Invoicing Flags -PartBay
PartBay's parts invoicing tool lets you photograph or upload a PDF of an invoice, reads the document automatically, compares it to Nexsyis for the matching RO or PO, surfaces mismatches, and submits the accounts payable information to Nexsyis so your team avoids re-keying every line. When PartBay can't fully reconcile an invoice against Nexsyis, it holds the invoice for review and tags it with one or more reason badges.
Reconciliation flags (Match, PRICE, QTY, AMOUNT, etc.) are issues you can resolve inside PartBay by comparing invoice data to Nexsyis and correcting the mismatch.
To learn more about reconciling flagged invoices and a list of flag reasons go to Reconciling Flagged Invoices | PartBay Knowledge Base
Nex Error
When the flag reason is labeled as NEX Error - Submit your issue to nexsupport@nexsyis.com
These errors submitted to PartBay support are routed to NEX
Error Codes
- 400 Validation or Application Error
- 401 Unauthorized
- 404 Not Found
- 406 Duplicate
- 500 Internal Service Error
PartBay Product Issues
If the issue is about PartBay functionality (product behavior, settings, UI/UX, reconciliation outputs, etc.), Contact PartBay Support via
- In-app chat (bottom-right corner in the PartBay platform)
- Email: support@partpay.ai
The below are examples of PartBay owned issues:
- An invoice was submitted that should not have been submitted
- How to change settings
- UI/UX questions or issues in the platform
- Reconciliation questions/discrepancies the user is seeing
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