Internal Messaging in NexsyisNow
Overview
In the NexsyisNow web-based mobile application, the internal messaging feature allows you and your co-workers to send and receive messages through the application. Messages can be generic or attached to a specific folder.
Sending a Message From the Mobile Web Browser
1. Begin by selecting the folder number of the card you want to attach a message to or select the message icon in the top right corner of the screen.
Note: if you have a new or unread message, a notification icon will appear over the message icon.
- If you selected the folder number on a specific card, select the three dots in the right corner and choose "New Team Message".
- If you selected the message icon on the top right ribbon bar, you will automatically be brought to the message inbox screen.
- To send an internal message, select "Create New Message."
a. Search for the recipient(s) to whom you want to send the message
b. Then select either "Normal," "Low" or "High" for the message priority.
c. Select a description to add to the message, such as "Folder".
d. Type your message and select "Send Message".
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Viewing and Replying to Internal Messages
- You will get a New Message Pop-Up at the top of your screen when you receive a message.
1. To view your inbox, select the message icon on the right corner of the top ribbon bar.
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2. In your inbox, you can chose to "View Message" OR select the three dots for the quick menu to either "Reply All," "Archive" or "Mark as Read" OR select "Reply" to respond to the message immediately.
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3. When you reply to a message, the process is the same as sending a new message, except you do not have to reselect the recipient(s) and the message you are replying to will be displayed above. Enter your message and then select "Send Message."
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Accessing and Creating a New Message from the Desktop View
You can access the internal messaging inbox from the right corner of the top ribbon bar or from inside a specific folder card.
1. Select the "New" Button in the top right corner or the messaging icon.
2. If selecting "New", then select "New Message" from the dropdown.
3. You can create a new message and view your previous messages from this screen.
- Select recipient, category, and type your message and select "send message" to send a message.
- Select Inbox to view your messages.
- Select Sent to view your sent messages.
- Select Archived to view your archived messages.
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