Message Center - Announcements

To open Message Center, click on the "Message Center" button on the Operations tab

 

or on "Messages: #" on the bottom-right of the application

 

This document will review the Announcements inbox. See Customer Messages or Team Messages for more information on those features. 

 

Viewing Announcements

Users with permission can send out company-wide announcements.

When you receive a company announcement, it will show under Messages / Announcements.

You will also have a red icon at the bottom right of your screen. 

 

 

You can right-click over the annoucement thread to mark it as read

Sending an Announcement

To send a company annoucement, you must have "Transaction Permission: Allow operator to send announcements" 

From the Announcements Inbox, click the new button at the top of the Message Center

 

 

On the Send Announcements tab, create a subject and type or copy/paste text into the word editor. Click "Send Annoucement"

 

You can track which users have received (app was open) and read the announcement clicking the second tab over called "Annoucements"