Return Checks

View a List of Return Checks

To view a list of returned payments, click the Return Checks button on the Accounting [Accounts Receivable] tab.

You must first select the if the payment was a Check or Credit Card and enter the Amount.  Click Refresh

You will see a list of all Returns for type and amount you selected.

Click the details button on the button bar to view the payment.

Marking a check as Returned in the Bank Reconciliation screen

If a check bounces and you receive a return notice, you will need to reconcile the bounced payment. Because the NSF notice is usually vague, you will need to search for the original payment based on the amount.

Select the Return Item line and click the Return Check/CC button. The Check Search for Returned screen will open. Verify the date range and click Refresh. Items matching the payment amount within that date range will open. Select the correct line and click the select button to process.

Select Yes to continue.

The A/R tab of the Folder will show the reconciled return check in grey.