Setup Feedback and Review Link
You can now insert multiple review links in Nexsyis and create an automatic text and/or email template that will be sent to customers once a car is delivered.
Related Documents
Post Repair Feedback and Review Link
Step 1: Insert Review Links
Open Setup > Company > Locations
- Select the Location for the Link
- Go to the "Web" tab.
- Select your Review Link Platform from the dropdown
- Insert the link URL next to "URL"
- Click the green + to add the new link
NOTE: The review links will need to be setup for each location.
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Step 2: Setup Customer Communication Template
Setup > Customer Communication
- Open Vehicle Delivered.
- Select the Add New button at the bottom.
- Enter a Code and a Description.
- Select when you would like the notification to send after the vehicles been delivered.
- Insert the Text Message notification that you want to send with the link.
- Enter the Subject and Message Body for Email Notifications.
- Customize what you would like the link to read.
- Select the Start Page as the Customer Review option.
Save your template.
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