A/R Refunds 

Tutorial: Adding an A/R Refund and Printing the Refund Check

 

26 STEPS

1. From the Folder open the A/R Tab.

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2. Click Refund

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3. Select the Refund Type:
Click Company Check

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4. Enter the refund date.
Click 07/10/2024

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5. Enter the Refund Amount.
Type 500.00 and select who to refund.
Click Customer

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5b. Click

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6. Open the Pay To Dropdown and select the customer.

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7. The Notes box is for internal notes.
The Check Note box is for any note you want printed on the check.

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8. If a check is being printed, the customer address that is stored in the folder or the insurance address will print on the check.
You can override this by entering an address here.

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9. Click Save.

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10. The refund line is now in the folder.

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11. Open the Accounting Tab

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12. Click Refunds

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13. Click Pending Processing

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14. Select the refund check to print.

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15. The check date will default to the current date, you can change this here.

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16. Select the bank to print the check from.
Select Wells Fargo

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17. Click Create Checks

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18. Click Print Refunds

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19. Unselect the checks you do not want to print.

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20. Click Sel Row 2

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21. Rusty Corrozian is the only check selected.
In Nexsyis, you must have check printing permissions to print a check.

You will enter your password and click the print icon.

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22. The check will open on the desktop to print.
Select the Print Icon.

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23. Your printing option menu will open.
Select the correct printer.

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24. Click Print.

Your check will print from your check printer.

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25. Click OK

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26. The refund has now been posted and printed.

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Here's an interactive tutorial

** Best experienced in Full Screen (click the icon in the top right corner before you begin) **

https://www.iorad.com/player/2404703/Creating-an-A-R-Refund-in-the-Folder-and-Printing-an-A-R-Refund-Check

 

Refund from Accounting/ Refunds

Refunds can be entered from Accounting / Accounts Receivables / Refunds (Search first to make sure they have not already been entered.

 

Refund from the Customer Folder

Open the A/R tab of the folder and click "Refund"

 

On the left, select the radio button that describes how you are issuing the refund:

Refund - Company Check- You will be printing a refund check out of Nexsyis
Refund - Cash- You will be giving the customer/insurance company cash
Wrote a Check- You already wrote the customer/insurance company a check from a company checkbook
Refunded to Credit Card- You issued a credit card refund
 

 

On the right, fill in the Refund details: Date, Amount, Note (optional), and Pay To. For the "On Behalf Of" category select Customer or Insurance from the drop down menu.

Check the box for "Override Default Mailing Address" if the insurance company has a unique address they would like refunds to be sent to.

Click Save. The Refund line will display as light blue in the folder.


 

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