Technician Time Instructions for Technicians

Instructions for Technicians (individual resource):

1. Log in to the Technician Time screen (Settings/Tools/Technician Time)

Select your name from the drop-down list and key in your password in the box below and click the Refresh button: 

2. Start Work on a Repair Stage 

To start a stage (clock into a job), click the Start button on the line of that stage:

Three things will happen:

   1. If you are not currently clocked in to the timeclock, it will automatically clock you in 

   2. The Stop button will now show on that line

   3. The Start button will disappear from any other Repair Stage lines (a single technician can only be clocked into one repair stage at once.)

3. Stop Work on a Repair Stage to Log Off, Report a Hold, or mark as Complete

Click the blue Stop button to Stop work on a repair stage. You will be prompted with a list of why you are stopping work.

Note: this list will always contain two reasons:

    1. <REPORT A HOLD> : will open Holds screen for you to select Hold reason. Reporting a Hold will turn the line orange and insert a red Hold flag. For Holds with the "Suspend Repair Plan" setting, work cannot be restarted on that Folder until the Hold is removed

    2. Stage Complete: will complete the stage and record the Actual End Date/Time on the Repair Plan screen. You can view this stage in the "Work History" screen until the Folder is marked as Repairs are Complete. 

All other reasons are configurable by your company under Setup/Production/Stage Stop Reasons. If you use the Nexsyis Timeclock then some reasons, i.e. "Break" and "End of Day" will auto-clock you out of the timeclock. 

4. Send an Internal Message

1. Select the line and click the Messaging button

2. Select your coworker from the list 

3. Click the green + button to add them. Repeat for multiple recipients 

4. Type your message text

5. Click Send

The message will be sent to your coworker(s) and recorded in a Folder note. 

5. Resolve QC

If a stage has QC items assigned to it, these will need to be marked as "Completed" or "Not Applicable" before you are able to mark the stage as Complete. 

The QC column will show you how many QC items are assigned to a stage (Completed/Total). 

Double-click on the row in the QC column to launce the QC screen and complete the QC selections. 

Instructions for Technicians (Team resources):

1. Log in to the Technician Time screen (Settings/Tools/Technician Time)

Select your team from the drop-down list and key in your password in the box below and click the Refresh button: 

2. Start Work on a Repair Stage 

To start a stage (clock into a job), click the Start button on the line of that stage:

The Stop button will now show on that line.

Each individual from the team that is currently workin on that line should click the button under the Record Time column by their name to record their individual time on that stage. 

Each time the Record Time button is clicked, the System will record it as an In/Out punch accordingly

3. Stop Work on a Repair Stage to Log Off, Report a Hold, or mark as Complete

Click the blue Stop button to Stop work on a repair stage. You will be prompted with a list of why you are stopping work.

Note: this list will always contain two reasons:

    1. <REPORT A HOLD> : will open Holds screen for you to select Hold reason. Reporting a Hold will turn the line orange and insert a red Hold flag. For Holds with the "Suspend Repair Plan" setting, work cannot be restarted on that Folder until the Hold is removed

    2. Stage Complete: will complete the stage and record the Actual End Date/Time on the Repair Plan screen. You can view this stage in the "Work History" screen until the Folder is marked as Repairs are Complete. 

All other reasons are configurable by your company under Setup/Production/Stage Stop Reasons

4. Send an Internal Message

1. Select the line and click the Messaging button

2. Select your coworker from the list 

3. Click the green + button to add them. Repeat for multiple recipients 

4. Type your message text

5. Click Send

The message will be sent to your coworker(s) and recorded in a Folder note. 

5. Resolve QC

If a stage has QC items assigned to it, these will need to be marked as "Completed" or "Not Applicable" before you are able to mark the stage as Complete. 

The QC column will show you how many QC items are assigned to a stage (Completed/Total). 

Double-click on the row in the QC column to launce the QC screen and complete the QC selections.