Indicating a Vehicle is a Total Loss

 

 

9 STEPS

1. First Confirm that you have updated the estimate to reflect any charges that are due on the folder. You can add a second estimate to the folder for the charges, or remove the original estimate and replace it with the charges estimate.

Click Total Loss

Step 1 image

2. Click Yes

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3. In this example, there are 2 estimates. One estimate reflects the Total Loss Charges.

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4. And the other reflects the original estimate.

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5. You will need to mark the original estimate as Inactive.
Double Click the "Y" on the estimate line to change it to Inactive.

(An inactive estimate will still be viewable on the folder).

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6. The correct charges that are due when the vehicle is picked up are now reflected.
(From the Total Loss Charges Estimate that is left Active)

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7. Click SAVE

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8. Click Yes

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9. Our folder is now marked as a Total Loss. It will automatically be marked as Completed and is ready for pickup.

You can learn more about Total Losses at: https://kb.nexsyiscollision.com/total-loss

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Here's an interactive tutorial

** Best experienced in Full Screen (click the icon in the top right corner before you begin) **

https://www.iorad.com/player/2356199/Total-Loss

 

Related Document

Lost Opportunity

Mark the Vehicle as a Total Loss

1. Select the Total Loss button on the Summary tab of the customer folder


2. Click "Yes"


3. Decide if you would like to keep the estimate(s) Active or mark them Inactive. Double-click the estimate line to make it Inactive (it will turn it grey).

 

Inactive: Keeps a copy of the Estimate, deletes the Work Order, and removes the Estimate cost from Sales

 

Active: Leaves the Estimate as is, both the Estimate and the Work Order will stay in the folder and the Estimate lines will remain in the folder’s Sales totals


4. Click Save and Yes.

 

Why would I Keep an Estimate as Active on a Total?

Many customers will create either a separate Estimate file in their estimating system or a Manual Estimate in Nexsyis for Towing, Storage, and Teardown. These estimates should be kept active because you are billing for them. 

Once you have marked the vehicle as a Total Loss, the Folder Disposition will read TOTAL and a hold flag will be generated indicating that the repair has been deemed a total. A completed date will be marked. Once the car has been removed from your lot, you will mark it Delivered.
 

Mark the Estimate Inactive at a Later Time

If you choose to keep the estimate active and later decide that you would like to make it inactive, you can go to the Estimate tab of the folder screen,single click over the Estimate to highlight it, and check the Inactive box.
 

 

Removing a Total Loss

If the car becomes repairable, you will be able to remove the Total Loss by clicking the "Remove Total” button.
 


You will also have to go back to your estimate, un-check the "Inactive" box and recreate the work order.
 

 

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