Invoicing Two Credit Memos to One Return Line
If a vendor issues you credit in two parts for the same return line, the proper procedure would be to contact the vendor and have them cancel and re-issue a single credit. If this is not possible, you can post the credits in NEXSYIS as follows:
In this example, we have 2 credit memos, 1 in the amount of $50 and the other in the amount of $48.49
- Select the credit for $48.49. Enter the top part.
- Enter a distribution line equal to the sum of the two credits, in this case 98.49. Use the Financial Category from the original Invoice line.
- Enter a second distribution line with a quantity = -1, financial category should be the default financial category of the selected vendor, and the amount should be 50.00. Be sure to remove the folder number from this line to avoid an exception. The -1 in the quantity will have the effect of reducing the net amount of the credit to 48.49, while providing a line in the full amount to link to the original invoice.
- Enter the second credit memo, selecting the default financial category of the selected vendor, and removing the folder number to avoid an exception. The net of all 3 credit memo lines on the 2 credit memos should now equal the total of the original credit. In essence, you have transferred from 2 to 1, passing it through the default financial category of the selected vendor.
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